Contact LumiTrack

Need help choosing Lite or Pro, setting up your opener or checking an order? Send us a message using the form below.

Before you order

Tell us whether you have a rail or a round rod, its dimensions and the number of curtain panels that move independently. For a fit check, mention any bends, brackets or obstructions along the travel path. If photos would help, we can continue by email.

Help with an order

Include your order number and the email used at checkout. For a setup issue, tell us your model, the step you reached and any message shown in the app.

For returns, contact us before sending anything back so we can provide the correct instructions. Read our returns policy and shipping policy.